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REVIEWS

At Jim's Auto Care, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Jim's Auto Care to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Jim's Auto Care:


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Great friendly service and great work.


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Can't say enough good things about Jim's auto care! Family owned, honest, and great work. They care about their customers.


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Oh my gosh. they texted me when they were done with my vehicle's inspection, and they sent me a link to a whole report they'd made that I could view online. The report clearly indicated if each component was ok or needed maintenance, and they even attached pictures of each part of my vehicle to the report so I could see the visuals for myself! whaaaaaaatt?!?! Like, have you ever heard of an auto repair place doing things like this? No. This is EXCEPTIONALLY customer friendly and amazing customer service! 500 stars! Wow! I'm so impressed!! Thank you for really considering your customers' experience, Jim's auto care!! Wow, Wow!


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Great service! Employees are friendly and great people!


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Friendly, knowledgeable


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Scott is a great guy and even better mechanic! He treats everybody fairly. I trust him with all my vehicles!


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Kept us in the loop and worked with us to make sure we were satisfied with the fix. Really grateful for their time.


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They do great work, trust worthy and keep you informed of everything.


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Excellent service. Honest and trustworthy people. I've been taking my vehicles to Jim's for years. They are the best! Just had my vehicle serviced here and wanted to update this. Scott and his crew are the best. They really take good care of their customers and do excellent work! Thanks!


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Does an awesome job every time you take your vehicle to them.


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Always great service at Jims


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My Chevy Cruze had one problem after another and they did an awesome job at making it a priority to help multiple times. I was also told about a warranty I wasn't aware of that could be fixed for free instead of them just fixing it and charging us. I would highly recommend them as a trusted place to get things fixed!


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Wonderful service! They really go above and beyond to provide quality.


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I would recommend Jim's Auto to anyone looking for a great mechanic! Scott does a fantastic job and extremely thorough and kind. I brought my 1977 Chevrolet Camaro Type LT here to have some brake, suspension, and transmission work done. Scott did a fantastic job and informed me what did and didn't need repaired. It's hard to find a mechanic these days that you can trust, but Scott at Jim's Auto is just that person! I will only go to Jim's Auto for any car issues from here on out. Thank you Scott


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Excellent mechanic


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My family and I love Jim's auto care. We always get great service for a great price. Everyone is very helpful and friendly, this is truly an honest shop to do business with. I can stop by anytime and Scott always makes time to talk to me and answer my questions. Jim's is the best mechanic shop I've ever found. Customers for life.


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Reliable. Always gets my truck in on time or earlier than it's scheduled for, gets my truck fixed and running like new when I need it. Great place to put your vehicle, you can trust them for sure.


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Very thorough inspection with pictures and explanation of findings sent to me. I truly felt like l found an honest mechanic shop. I do most of my own auto repair, but need a good mechanic at times. I'll be back again to find out.


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Great service, very trustworthy


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Fair pricing and a job done right the first time. Their communication through calls text and photos are something I've never seen or received before! Highly recommend.


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All of the staff are so friendly and very knowledgeable. They will service your vehicle quickly if you have an emergency. They work very hard to keep up with the demand. I often see them working late to working on vehicles. Very reasonable priced. Absolutely LOVE Jim's Auto Care!


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35 year customer. Nuff said


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We have been using Jim's Auto Care for about a dozen years now. I used to do all my own work, and now I do none. They are great, and I have a rapport with both long time mechanics. They kept one of my cars going well past 250,000 miles, and my other one is almost at 100,000 miles. Great people, great work, great work ethic.


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The most honest, trustworthy shop on the planet. Scott is truly a rare breed. The guy is a machine who works non stop to keep his customers on the road. Great folks!


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Been going here ever since I lived in Grabill. Very quick, and polite. Great with prices, and getting a quick appointment scheduled.


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They are the best automotive experts!!! They really help people and everyone is very pleasant to talk to.


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Great service at a fair price! Scott and his team truly care about their customers.


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Such a nice guy! Tonight I locked my keys in my car. I was prepared to be on hold with roadside assistance and have to wait on them for over an hour, which would have been a pretty big hiccup in the night. My son's barber suggested Scott and he was over within minutes to help me out (note this was even after normal business hours, he was kind enough to come help during his free time!). I was so impressed with how kind and professional he is that if I ever need any car repairs he will definitely be my guy from now on!


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Scott and the crew are one of the few repair places i trust and send family to.


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The owner set aside what he was doing to fix my tire so I could get back to work. He most certainly lost time and money by doing me a favor. It's people like him that make America great. I would recommend this shop to everyone.


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Best of the best... I feel confident in the work and pricing.


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I cannot thank him enough! Bailed me out of a horrible situation in a half hour. Very reasonable and friendly. VERY RECOMMENDED! Thank you!


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The best of the best. Scott knows what he is doing and cares about the work he does. One of the most honest guys you could ever meet. I will never take anything of mine anywhere else.


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Family run, excellent service, they care about their customers. Our family has been going there for more than 20 years.


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Super knowledgeable and friendly staff. A very good place to go if you need a mechanic.


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Fast friendly, thorough and competent! Scott took time to explain everything in detail.


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Trustworthy, dependable, experienced and wonderful! You know, when you're a girl, and you wonder if the mechanic is trying to rip you off because you don't know as much as him? That would NEVER happen here! This is the only place we have our cars fixed! If you have to wait a little while to get in, it's because they are the best and it's worth it!


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Most reliable and trustworthy mechanics I have met. We will be taking our vehicles to Jim's as long as their doors are open!


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Great people.


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I've been doing business with them for over 25 years and NEVER had a bad experience.


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Jim's is by far the most honest, reliable, and reasonable car repair shop I have ever used. Their expertise is high, and one can trust their work & their recommendations. I have been a happy customer for over twenty years, and in that time, they have often gone well above and beyond expectations.


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This is the only place we take our car.


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Testimonials

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Great friendly service and great work.
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Can't say enough good things about Jim's auto care! Family owned, honest, and great work. They care about their customers.
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